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Refund Policy

Last updated · March 3, 2026

At TheFake, we want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for refunds on our subscription plans.

Our Commitment

We believe in our product and stand behind it. If you're not satisfied withTheFake, we'll work with you to make it right.

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on all new subscriptions. If you're not satisfied with TheFake for any reason within the first 7 days of your initial purchase, you can request a full refund.

Eligibility for Refunds

Eligible for Refund
  • First-time subscribers within 7 days of initial purchase
  • Technical issues that prevent you from using the service
  • Accidental duplicate purchases
  • Billing errors on our part
Generally Not Eligible
  • Requests made after the 7-day guarantee period
  • Renewal charges (you can cancel anytime before renewal)
  • Accounts terminated for violating our Terms of Service or Acceptable Use Policy
  • Partial month refunds after cancellation

How to Request a Refund

To request a refund, please follow these steps:

  1. Use our contact page and select Billing Question.
  2. Include the email address associated with your account
  3. Briefly explain the reason for your refund request (optional but helpful)

Response Time

We aim to respond to all refund requests within 24-48 hours. Once approved, refunds are typically processed within 5-10 business days, depending on your payment method and bank.

Cancellation Policy

You can cancel your subscription at any time through your account settings. When you cancel:

  • You will retain access to Pro features until the end of your current billing period
  • Your subscription will not renew automatically
  • No partial refunds are provided for unused time in your current billing period
  • You can resubscribe at any time

Exceptions

We reserve the right to refuse refunds in cases where:

  • The account has been terminated for violating our Terms of Service
  • The account has been terminated for violating our Acceptable Use Policy
  • We detect fraudulent or abusive behavior
  • Multiple refund requests have been made by the same user

Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have any questions about our Refund Policy, please use our contact page.